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Pre-sale FAQ

1. How can I get the cargo?

We have more than 10 years in export to different countries. We can handle delivery the cargo to your closest port or delivery to your warehouse directly.

2. How can I know how my order is being done?

Here is our order process:30% deposit payment --- start production --- Take photos for you to confirm --- check the logistic --- book shipment --- inform 

customer ETD&ETA --- load container --- balance payment --- send documents.

3. Can I visit your factory?

Sure, we have our factory in Foshan, China. If you want to have a visit to our factory, please contact us to make an appointment. We can arrange driver to pick 

you around.

4. How can I make sure my products’ quality if I have no time to check the goods by myself?

We have professional merchandiser who will take charge with your goods after you make an order. They can provide you with the whole process of inspection 

through the pictures, video, etc. If you need this service, just feel free to tell us.

5. What is your minimum order quantity?

We have the detail MOQ for each item. But we also accept the sample and LCL order. If the quantity of single item can’t reach the MOQ, the price should be 

sample price.

6. How long will my goods be warranty?

We have 3 years warranty under the right use. The banquet chair frame we have 5 years warranty, we will prepare some oil painting in the container before 

loading. If your chair scratches in future, you can repair it.

 




After-sale Service

After the goods are arrival to your port, please take the goods on time and check. If there are some questions about the goods, no matter quality or delivery, please tell us immediately. We will find the best way and solve the problems for you.

If you are satisfied with our products, please share you joy with us. We can do better with you satisfaction and trust.

 

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